Shipping policy

Shipping Policy

Thank you for shopping with us. Please review our shipping policy to understand how and when your orders will be delivered.

Order Processing

  • All orders are processed within 1–3 business days after confirmation.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

  • In case of high order volumes, processing times may be slightly delayed.

Shipping Time

  • Once dispatched, orders are typically delivered within 3–7 business days, depending on your location.

  • Delivery timelines are estimates and may vary due to external factors such as weather, courier delays, or regional restrictions.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • Any additional charges such as taxes or duties (if applicable) are the responsibility of the customer.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation message with tracking details so you can monitor your shipment.

Delivery Issues

  • Please ensure that your shipping address and contact details are accurate at the time of placing the order.

  • We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.

  • If a package is returned to us due to unsuccessful delivery attempts, additional shipping charges may apply for re-dispatch.

Damaged or Incorrect Orders

  • If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos and order details.

  • We will review the issue and provide a suitable resolution, which may include an exchange as per our policy.

Lost Shipments

  • If your order is marked as delivered but you have not received it, please contact the courier service first. If the issue persists, reach out to our support team for assistance.

Service Availability

  • We currently ship to selected locations. If your area is not serviceable, we will inform you and cancel the order with a full refund.

By placing an order with us, you agree to this Shipping Policy.